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The Phantom Difference

Phantom Couriers comparison:

We here at Phantom Couriers thought it would be good for us to give you a quick synopsis of our competitors in the same day courier category. As well a quick growth comparison, among other things. Our reasoning behind this is; to show you that we aren’t just a flash in the pan, to prove to you our rate of growth is phenomenal to say the least. Plus, if you use someone else right now, it might prove to you how good we are. Just to further the message we have included a few letters of reference from some of our major clients.

Rates Comparison Chart

Company

Date est.

*Ranking 05

*Ranking 04

**D/T bike rate

D/T to YVR rate

HQ location

         

PHANTOM

1996

N/A

15th

$3.57

$22.77

D/T Vancouver

DYANMEX

1992

3rd

3rd

$4.10

$20.75

Dallas, TX

CORPORATE

1980

6th

4th

$2.39

$23.01

S. Vancouver

NOVEX

***1978

8th

7th

$4.66

$23.34

Richmond

FLASH

1989

10th

9th

$3.25

$34.17 / 21.82

E. Vancouver

V.I.P.

1974

13th

11th

$7.43 / 5.66

$22.00 / 17.70

E. Vancouver

         
         

* Rankings are according to Business in Vancouver's Biggest courier companies in the Lower Mainland. Published Sept. 20, 2005

**These rates are all compared on a 2hr bike trip downtown to downtown and a 2hr car trip from downtown to The Vancouver International Airport.

Flash has no 2hr service for non-account holders; the larger is a cash call the smaller is if you have an account only.

V.I.P. does not have a 2hr service anywhere; they have a 1.5hr service (first price) and a 3hr service (second price).

***Novex was Dwarf Couriers which then bought Nova Couriers to become Novex.

PS: Please keep in mind that some of our competitors charge by weight for everything, including envelopes. We charge the same for all packages under 25lbs, excluding large dimension, i.e. a piece of plywood weighing in at 15lbs.

With the chart above you can see the level of growth or decline in growth compared to us and others. We being only 10 years young, one has to wonder what we’re doing to gain so fast on companies twice or thrice our age. Or even, why other companies are shrinking as compared to last year. Why not wonder as well why there would be two different rates for a cash call as opposed to an account holder. Hmmmm…?

You will also see we are pretty much right in the middle for all pricing, instead of charging less for downtown trips and more for outside downtown, or even vice versa, we decided to run an average pricing system, so you don’t have to use one courier for each area. With us you get great prices and great services all the time, one easy stop.

Services offered by us:

Areas delivered to - Lower Mainland and the world.

Vehicles - Bikes and cars.

Delivery types: Bike - 1hr, 2hr, direct and overnight.

Car - 1hr, 2hr, 3hr, 4hr, direct and overnight

Typical types of runs - bank runs, bulk mail, boxes, customs documents, inter-office
correspondence, scheduled daily, envelopes, etc…

Same day cut off: You got to be kidding, we’re in the same city, why wouldn’t we do it if we can?

Why us:

Why us? Well, plain and simple we are good, hands down. Our customer retention level is astronomical, when clients come on board with us, they stay. Some of our clients even laugh at salespeople that come in and try to get them to switch, those always make for great stories.

We are 100% locally owned and operated and we have no investors, we do it all ourselves, we are extremely proud that we need no outside help. Our owner is also the dispatcher, meaning he is hands on, knows what’s going on all the time, constant communication is the keystone to our success with customer service and quality of service as the support, so to say.

Here’s what a few of our customers have to say about us:

Metropolitan Fine Printers: “With a friendly and knowledgeable dispatch at the phones, and drivers that have been courteous and professional, Phantom has proven themselves to be reliable and cost effective. I would not hesitate to recommend Phantom Couriers.”

Kevin Adam, Shipping Coordinator July 13, 2005

Alliance Atlantis Motion Pictures: “Phantom Couriers are dependable, offer competitive rates, and have more personality than your average courier company. I have nothing but great things to say about my experiences with Phantom over the past two years. When they say they’ll deliver your package as fast as Phantomly possible, they mean it!”

Owen Cameron, West Coast Publicity and Promotion, December 8, 2005

Great West Life Realty Advisors: “It’s so refreshing to have complete confidence in our courier company, and we really appreciate the excellent service we are receiving with Phantom!... I would highly recommend you to anyone who inquired about your services.”

Sarah Fritz, Admin. Assistant, June 30, 2005

With the glowing praise from the above companies, which some of you may know, I’m sure you’re starting to take a second look. Give us a call, we’d be happy to work with you.

Phantom Couriers: Any package, anywhere, Phantom Couriers gets it there!

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